Jemelli (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit jemelli.com, browse our products, create an account, place an order, or contact us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Jemelli is an independently operated online retail store specializing in jewelry and everyday accessories.
- Store Name: Jemelli
- Website: jemelli.com
- Email: [email protected]
- Phone: 914-939-4060
- Business Address: 800 Westchester Ave, Rye Brook, NY 10573
2. Information We Collect
When you visit our website, create an account, place an order, or communicate with us, we may collect the following information.
Information You Provide:
- Name, email address, and phone number.
- Billing address, shipping address, and postal code.
- Order numbers, purchased products, and transaction details.
- Customer inquiries, feedback, return requests, and refund information.
Automatically Collected Information:
- IP address, browser type, and device information.
- Operating system, access time, and time zone.
- Pages visited, products viewed, and website interactions.
- Traffic sources, cookie identifiers, and related technical data.
- Advertisement interactions, product browsing, and shopping cart activities.
3. How We Use Your Information
We may use your information for the following purposes:
- Processing orders, confirming payments, and arranging deliveries.
- Sending order confirmations, shipping notifications, and service updates.
- Responding to customer inquiries and handling returns and refunds.
- Improving website functionality, product displays, and shopping experiences.
- Analyzing website traffic and customer browsing behavior.
- Detecting suspicious transactions, preventing fraud, and protecting website security.
- Conducting marketing activities and measuring advertising performance where properly authorized or permitted by law.
- Complying with applicable legal and regulatory obligations.
4. Third-Party Services and Information Sharing
To operate our website and provide shopping services, we may share necessary information with third-party service providers, including:
- Third-party e-commerce platforms and website service providers.
- Payment processors and financial service providers.
- Shipping carriers, logistics companies, and fulfillment partners.
- Website analytics and performance monitoring providers.
- Customer support, technical support, and security service providers.
- Advertising, marketing, and conversion tracking providers.
We share information only to the extent reasonably necessary for these providers to perform their services and expect them to handle information in accordance with applicable privacy and data protection requirements.
Third-party providers may independently process certain information under their own privacy policies.
5. Advertising and Marketing Technologies
We may use third-party advertising and marketing technologies to understand customer interactions with our products and advertisements and to measure promotional performance.
Depending on the advertising services actually enabled, these technologies may collect:
- Product browsing and page visit information.
- Add-to-cart and checkout activities.
- Order completion and purchase conversion information.
- Device, browser, and IP address information.
- Cookie identifiers and advertising interaction data.
This information may be used for advertising measurement, conversion analysis, audience management, and related marketing activities.
We collect and share such information only when relevant advertising tools are actually enabled and the processing complies with applicable legal requirements.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to support website functionality and improve your browsing experience.
Cookies may be used to:
- Remember shopping cart items and website preferences.
- Support account login and checkout functionality.
- Maintain website security and prevent unusual activities.
- Analyze website traffic and performance.
- Measure advertising effectiveness and deliver relevant marketing content.
You may manage certain cookies through your browser settings or available cookie preference tools.
Where required by applicable law, we will provide an appropriate consent mechanism before enabling non-essential cookies or tracking technologies.
Please note that disabling certain cookies may affect some website features.
7. Data Security
We take reasonable technical and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Payment transactions are processed through third-party payment service providers. We do not actively store complete payment card numbers or card security codes on our website.
Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
Retention periods may depend on:
- Order processing, delivery, and after-sales service requirements.
- Financial, tax, and business recordkeeping obligations.
- Dispute resolution, refunds, and customer support needs.
- Retention periods required by applicable laws.
When information is no longer necessary, we will take reasonable steps to delete, anonymize, or securely handle it in accordance with applicable laws.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Object to or restrict certain processing activities.
- Opt out of promotional emails.
- Opt out of targeted advertising or related data sharing where applicable.
To exercise these rights, please contact us at [email protected].
We may need to verify your identity to protect your information and prevent unauthorized requests.
10. Third-Party Websites and External Links
Our website may contain links to third-party websites, payment services, or other external resources.
When you visit these websites, their information collection and processing practices are governed by their own privacy policies.
We do not control the operations or privacy practices of third-party websites. We encourage you to review their policies before submitting personal information.
11. International Visitors and Cross-Border Data Processing
If you access our website from different countries or regions, your personal information may be transferred to and processed or stored in other countries where we or our third-party service providers operate.
We will take reasonable measures to protect personal information transferred across borders in accordance with applicable data protection laws.
12. Children’s Privacy
Our website and products are not specifically intended for children.
We do not knowingly collect personal information from children below the age permitted under applicable laws without appropriate authorization.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information where legally permitted.
13. Changes to This Privacy Policy and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or applicable legal requirements.
Any revised policy will be posted on this page with an updated revision date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, our information handling practices, or your privacy rights, please contact us:
- Store Name: Jemelli
- Website: jemelli.com
- Email: [email protected]
- Phone: 914-939-4060
- Business Address: 800 Westchester Ave, Rye Brook, NY 10573
Thank you for trusting Jemelli. We remain committed to taking reasonable measures to protect your personal information and privacy.
